FAQs – Everything You Need to Know
For Substitute Teachers
No! Our comprehensive courses are designed specifically for beginners. Whether you’ve never taught before or are transitioning from another career, we start with the basics and build your skills step-by-step. Many of our most successful graduates had zero teaching experience when they started.
The course takes approximately 8 hours to complete and is entirely self-paced. Most teachers finish within 1-2 weeks, but you can take as long as you need.
The complete training includes 106 lessons across two comprehensive courses:
✓ Substitute Teacher Training Program (71 lessons) Complete foundation covering everything from your first day to professional growth—including classroom management, communication, legal responsibilities, and building your reputation.
✓ Ultimate Classroom Management Toolkit (35 lessons) Intensive, practical strategies for handling behavior, managing transitions, emergency protocols, and taking control from minute one—with ready-to-use scripts and forms.
Plus you get:
- 50+ printable resources, templates, and forms
- Emergency lesson plans for all grade levels
- Behavior management scripts and tools
- Professional certification upon completion
- Lifetime access on any device
- All future updates free
Everything you need to walk into any classroom with confidence, from day one.
Our Substitute Teacher Training Program comes with a 14-day money-back guarantee. If you’re not satisfied, simply contact us within 14 days of purchase for a full refund — no questions asked.
Absolutely. The course is 100% online and self-paced, so you can study around your schedule. Many of our students complete the training while working full-time.
Perfect! Our course is designed specifically for beginners. We start with the basics and build your skills step by step, so you’ll feel confident even if you’ve never stepped foot in a classroom.
Yes! Upon completing the training, you’ll receive a professional certificate that verifies your completion. You can download and print your certificate, share it with school districts, or add it to your professional portfolio. Districts can also validate certificates through our Certificate Validation Tool.
After purchase, you’ll be prompted to create your account at learn.certifiedsub.org. Once registered, you’ll have instant access to your courses and can start learning immediately. All your courses, progress, and certificates are available through your personal dashboard.
You can access your courses on any device – desktop, laptop, tablet, or smartphone. Our training platform works on all major browsers and operating systems. Learn wherever and whenever it’s convenient for you.
For School Districts
There’s no limit. Our district partnerships are designed to scale with your needs—whether you’re training 10 substitutes or 500. Pricing is based on a simple per-seat structure, so you only pay for the number of substitutes you enroll. Contact us for a customized quote based on your district size.
Request a quote to see pricing options for your district size.
Yes, we accept purchase orders from school districts. Simply email your PO to [admin@certifiedsub.org] and we’ll process it within 1-2 business days. We’ll confirm receipt, set up your district account, and provide enrollment instructions for your substitutes.
Yes. Our platform automatically tracks each substitute’s progress in real-time. You’ll have access to completion reports showing who’s enrolled, how far they’ve progressed, and who has completed the training. Upon completion, we can issue certificates directly to your substitutes or send a batch report to your district for your records.
Need to validate a certificate? Use our Certificate Validation Tool.
Implementation is instant. Because our training is 100% self-paced and online, substitutes can start immediately after enrollment—no scheduling or coordination required. Most complete the 8-hour training within 1-2 weeks, though they can work faster or slower based on their availability. Districts can launch training for their entire substitute pool in minutes, not months.
Yes. District pricing is based on a per-seat model with volume discounts available. The more substitutes you train, the lower the per-person cost. Contact us for a custom quote.
While our core curriculum is standardized to ensure quality, we can add district-specific modules, policies, or procedures as supplementary content. Contact us to discuss your customization needs.
We’re here to help! Our support includes:
District Support: Dedicated assistance for district administrators with enrollment and reporting
Email Support: Get answers to course content and technical questions at learn@certifiedsub.org
Response Time: We respond to all inquiries within 24 business hours
Technical Assistance: Help with login issues, accessing materials, or platform navigation
Course Content Questions: Clarification on lessons, activities, or requirements
It’s easy — we handle everything for you. Once your district partnership is established, simply provide us with your substitutes’ names and email addresses. Our team will create their accounts, send login credentials, and provide enrollment confirmation. Your substitutes can begin training immediately, and you’ll have access to progress tracking from day one.
District administrators have access to comprehensive reporting dashboards that track:
- Enrollment Status: See who’s enrolled and who still needs access
- Progress Tracking: Monitor how far each substitute has advanced through the training
- Completion Rates: View overall completion percentages and individual completion status
- Certification: Download completion reports and certificates for your records
- Real-Time Updates: Reports update automatically as substitutes complete lessons
Reports can be exported for your HR records or administrative review.
We’re currently working to establish professional development credit partnerships with state education agencies and certification boards. While PD credits aren’t available yet, our comprehensive training meets professional development standards and can be documented for continuing education requirements. Contact us for a detailed course outline to submit to your district or state for credit approval.
Technical & Billing
We accept multiple payment methods for your convenience:
- Credit/Debit Cards: Visa, Mastercard, American Express, Discover
- PayPal: For individual enrollments
- Purchase Orders: For school districts (submit to [admin@certifiedsub.org])
- Checks: For district partnerships (upon request)
All transactions are processed securely through our payment platform.
Yes! We offer flexible payment plans for the comprehensive training program. Split your payment into installments to make professional development more accessible. Payment plan options are available at checkout, or contact us to discuss a custom arrangement.
We offer a 14-day money-back guarantee for our Substitute Teacher Training Program. If you’re not satisfied with the course, simply contact us within 14 days of purchase for a full refund, as long as you’ve completed less than 20% of the course content. This ensures you have time to explore the training while protecting the value of our comprehensive program.
We’re here to help! For any technical issues such as login problems, video playback, accessing materials, or platform navigation, email us through the learning portal. Include a brief description of the issue and we’ll respond within 24 business hours with a solution. Most technical issues can be resolved quickly.
Absolutely! Our courses are fully optimized for mobile devices. Learn on your smartphone or tablet during your commute, lunch break, or whenever you have a few minutes. All videos, lessons, and resources work seamlessly on mobile, so you can pick up right where you left off on any device.